622bt Privacy Policy

Introduction

622bt ("we", "us", or "the platform") provides a safe and trusted online betting and casino service for players in Bangladesh. We believe that protecting your personal information is a fundamental right. This privacy policy explains what information we collect when you use the 622bt.cam website, how that information is used, with whom it may be shared, and what rights you have.

By accessing or registering on 622bt.cam, you consent to the terms of this privacy policy. If you do not agree with any part of this policy, please stop using our platform and contact our support team.

Key Definitions

Below are the meanings of some important terms used in this policy:

• Personal Information: Any information that can directly or indirectly identify you — such as your name, email address, mobile number, financial details, or IP address.
• Processing: Any operation performed on personal information — including collection, storage, modification, use, or deletion.
• Third Party: Any organisation or individual other than 622bt or you.
• Cookie: A small data file stored in your browser that helps remember your preferences and session information.

Registration and Account Information

When you create an account on 622bt, we collect the following information:

• Full name and date of birth (for age verification)
• Email address and mobile number
• Residential address
• National ID or passport number (for identity verification)
• Preferred language and communication channel

Providing this information accurately is mandatory. Providing incorrect information may result in your account being closed.

Financial and Transaction Information

During deposits and withdrawals, we collect:

• bKash, Nagad, or Rocket account number
• Bank account and branch details (for bank transfers)
• Transaction amount, time, and reference number
• Deposit and withdrawal history

Automatically Collected Information

When you visit 622bt.cam, the following information is collected automatically:

• IP address and device identifier information
• Browser type and operating system
• Pages visited, click patterns, and session duration
• Information collected through cookies and similar tracking technologies
• Geolocation information (up to country level)

Gaming Activity Information

To improve your gaming experience, we retain the following information:

• List of games played and results
• Bet amounts and win/loss history
• Bonus usage details
• VIP level progress and cashback history
• Responsible gaming limit information

Primary Purposes

We use your personal information for the following purposes:

• Account Management: To handle registration, login, identity verification, and account security.
• Transaction Processing: To accept deposits, process withdrawals, and maintain financial records.
• Support Services: To resolve your issues via 24/7 live chat and email.
• Fraud Prevention: To detect unusual activity and maintain platform security.
• Legal Compliance: To fulfil applicable legal obligations.
• Platform Improvement: To analyse usage patterns and improve service quality.
• Responsible Gaming: To identify potentially problematic gaming behaviour and provide necessary support.

Marketing Communications

With your consent, we may send you emails or SMS messages about bonus offers, promotions, and new game updates. You can opt out of such communications at any time — each message will include an unsubscribe link, or you can notify us directly via live chat.

Opting out of marketing communications will not stop essential service messages (such as transaction confirmations or security alerts).

Sharing Information with Third Parties

622bt does not sell your personal information to third parties for commercial purposes. However, information may be shared in the following situations:

• Payment Processors: With bKash, Nagad, Rocket, and banking partners to complete transactions.
• Technology Service Providers: For platform operations, cybersecurity, and data storage services.
• Game Software Providers: Providers such as Pragmatic Play, JILI, PG Soft, and Spribe may receive information necessary for game operation.
• Legal Authorities: When required by legal obligation, court order, or investigation.
• Fraud Prevention Agencies: To detect and prevent illegal activity.

International Data Transfers

For technical reasons, your information may be stored on servers outside Bangladesh. In such cases, we ensure that:

• Adequate data protection laws exist in the destination country.
• Encryption and secure protocols are used during data transfer.
• Overseas server providers are contractually bound to comply with our privacy standards.

Security Measures

622bt takes industry-leading technical and organisational measures to protect your information:

• SSL/TLS Encryption: All data transmitted on 622bt.cam is protected by 256-bit SSL encryption.
• Two-Factor Authentication: An additional security layer for account access.
• Firewall and Anti-Fraud Systems: Automated detection and blocking of unusual activity.
• Regular Security Audits: Routine testing by independent security experts.
• Restricted Access: Only authorised staff may access your information for specific reasons.

Data Retention Period

We retain your information in accordance with the following policy:

• Active Accounts: For the entire duration the account remains active.
• Closed Accounts: For a minimum of 5 years after account closure (as required by legal obligation).
• Transaction Records: Financial information is retained for a minimum of 7 years.
• Log Files: Technical logs are deleted after 90 days.

Once the specified period has passed, your information will be securely deleted or anonymised.

Use of Cookies

622bt.cam uses several types of cookies, each serving a different purpose:

• Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
• Functional Cookies: Remember your language preference, game settings, and personalised experience.
• Analytical Cookies: Collect platform usage statistics to help improve the service.
• Marketing Cookies: Used to show relevant offers based on your preferences (subject to your consent).

You can disable non-essential cookies through your browser settings. However, this may affect the quality of some services.

Your Rights Regarding Your Information

As an account holder on 622bt, you have the following rights:

• Right to Access: You may request to know what information we hold about you.
• Right to Rectification: You may request correction of inaccurate or outdated information.
• Right to Erasure: In certain circumstances, you may request deletion of your information (after fulfilment of legal obligations).
• Right to Restrict Processing: You can ask us to stop using your data for specific purposes.
• Right to Data Portability: You can receive a copy of your data in a common format.
• Right to Object: You can object to your data being used for marketing purposes.

To exercise these rights, email us at [email protected] or contact us directly via 24/7 live chat. We will respond within 30 days.

Account Closure Procedure

If you wish to permanently close your 622bt account, send a request via our live chat or email. Before closing your account, please ensure that:

• All pending withdrawals have been completed.
• There are no active bonuses or bets.
• The identity verification process has been completed.

Even after account closure, we are required to retain certain data in accordance with legal obligations (see Section 12).

Age Restriction

622bt strictly prohibits providing services to anyone under the age of 21. We:

• Verify age at registration and request identification documents when necessary.
• Immediately suspend an account if there is reason to suspect the person is under 21 years of age.
• Do not intentionally collect any information from minors.

If you are aware that a minor is using our platform, please notify us at [email protected]. We will take immediate action.

21+ For users aged 21 and above only.

Changes to the Privacy Policy

622bt may update this privacy policy from time to time. For any significant changes, we will:

• Update the "Last Updated" date at the top of this page.
• Notify registered users via email.
• Display a notification about the changes when you log in to the platform.

If you continue using the platform after changes are made, you will be considered to have accepted the new policy. You have the right to close your account if you object to any changes.

Complaints & Contact

If you have any questions, concerns, or complaints regarding the privacy policy, please contact us:

• Email: [email protected]
• 24/7 Live Chat (support available in Bengali)

We take all complaints seriously and aim to resolve them as quickly as possible. Your privacy is our highest priority.